Custom Patches & Enamel Pins FAQ

Patch&Bagel is a custom patch maker shipping worldwide since 2017. Patches are what we do: embroidered, woven, silk screen and PVC. Custom enamel pins are our second line, and we make a small range of accessories to carry and display them. Need a price now? Try our instant custom patch quote tool.

Custom Patches - FAQ

What types of custom patches do you offer?

Patch&Bagel offers four types of custom patches: embroidered (classic thread stitching, up to 100% fill), woven (fine weave for small text and detail), silk screen x embroidery hybrid (photographic detail and gradients), and PVC rubber (waterproof, 2D/3D moulded). Browse them all in the custom patches collection, or see our patch type comparison guide.

What is the minimum order quantity (MOQ)?

Our MOQ is 20 pieces for custom embroidered, woven and silk screen patches, and 30 pieces for PVC patches. Enamel pins start at 50 pieces.

How much do custom patches cost?

Custom embroidered, woven and silk screen patches (within 9cm) are S$8 per patch at 20 pieces, S$7 from 30 to 50, S$5 at 100+, and S$3 & below at 300+. PVC patches are S$10 per patch at 30 and 50 pieces, S$7 at 100+, S$5 at 300+, and S$4 & below at 500+. Get an instant quote, or WhatsApp (+65 8925 9422) / email for an exact price within 24 hours.

Which backing options are available?

Embroidered, woven and silk screen patches come with a choice of three: iron-on (heat-activated adhesive), sew-on with no backing (raw edge for permanent stitching), and velcro (hook-and-loop, removable). All three are the same price. PVC patches come with velcro backing.

What is the difference between embroidered and PVC patches?

Embroidered patches use coloured thread stitched onto a fabric base for a classic, textured look. PVC patches are moulded from soft rubber, making them fully waterproof, more durable outdoors, and better suited to sharp-edged or 3D designs. PVC has a higher MOQ of 30 pieces and takes about 4 weeks instead of 2.

Do you make military name tapes and unit insignia?

Yes. Woven patches are the standard choice for name tapes, name tags and unit insignia because the fine loom weave keeps small text legible. Velcro backing lets patches move between uniforms and gear.

Custom Enamel Pins - FAQ

How much do custom enamel pins cost?

Enamel pins are priced per pin by size and quantity: a 2.5cm pin is S$4.00 each at 50, S$3.00 at 100, S$2.60 at 200, S$1.80 at 500, and S$1.20 at 1,000. Each additional 0.5cm of size adds 10%, up to a 4.5cm maximum. Size is measured on the largest of width or height.

What is the minimum order for enamel pins?

50 pieces per design. Pins are available in 2.5cm, 3cm, 3.5cm, 4cm and 4.5cm.

Hard or soft enamel - which should I choose?

Hard enamel is polished flush with the metal lines for a smooth, premium feel, and suits unit, challenge and long-service pins. Soft enamel has recessed colour with raised metal lines and a more textured look, which suits events and brand merchandise. Both cost the same.

What pin backings are available?

A butterfly clutch or safety pin is included. Magnet backing is available and adds 10%.

Accessories - FAQ

What accessories does Patch&Bagel make?

Two custom-made items and a small range of ready-made gear. Custom: enamel metal fridge magnets (from 50 pieces, S$4 each, every size 2.5cm to 4cm the same price) and PVC luggage tags (from 30 pieces, S$11.50 each). Ready-made: a dual-sided velcro patch keychain holder, tactical hiking backpacks and travel bags. Browse the patch accessories collection.

Are the backpacks and bags customised?

No. Backpacks and travel bags are ready-made stock items, shipped as they come. They are not printed or embroidered. Pair them with your own velcro-backed patches, or with the dual-sided velcro keychain holder, which fits 2 standard patches or up to 4 smaller ones.

Ordering, Payment & Shipping - FAQ

Are there any setup, mould or die fees?

No. Patch&Bagel does not charge setup, mould, die or template fees on any product. The per-piece price is the full price, including on first orders with a brand-new design.

Is shipping really free?

Yes. Free worldwide shipping on every order, with no minimum spend. Every custom Patch&Bagel product is made to order, and shipping is already included in the price you are quoted. Import duties, customs charges and local taxes applied by the destination country are paid by the customer.

How long does production take?

Embroidered, woven and silk screen patches take 10-15 working days (about 2 weeks) after proof approval. PVC patches and PVC luggage tags take around 4 weeks, because a mould has to be made first. Enamel pins and enamel magnets take about 2 weeks. Complex designs need more time. Shipping time is additional.

Do you offer rush or express production?

No. Patch&Bagel does not offer rush or expedited production. For a fixed date, allow 6 to 8 weeks from artwork to delivery.

Do you provide a mock-up before production?

Yes. We provide a free digital mock-up for your approval before any production begins. No manufacturing starts until you confirm the design, colours and dimensions.

Do you send physical samples before production?

No. Patch&Bagel does not supply physical pre-production samples. Approval is made from a free digital proof. Revisions to that proof are free and unlimited.

When do I pay, and when do I see the mock-up?

Patch&Bagel quotes from your design first. Payment confirms your order, and your free digital proof follows, usually within 1-2 business days. Nothing goes into production until you approve that proof.

What file format should I send for my design?

We accept PNG, JPEG, AI (Adobe Illustrator) and PDF files. For accurate colour matching, provide Pantone (PMS) codes alongside your artwork. If you only have a low-resolution image, send it anyway and our team will advise.

Do you provide bulk discounts?

Yes. Per-piece pricing drops with volume: embroidered, woven and silk screen patches from S$8/patch (20 pcs) down to S$3 & below at 300+; PVC patches from S$10 (30 pcs) to S$4 & below at 500+; enamel pins from S$4 (50 pcs) down to S$1.20 at 1,000.

Can I reorder previously made designs?

Yes. We retain your approved design files and specifications, so reorders skip the setup stage. Repeat orders are quoted at the same per-piece price, and there is no charge for reusing an existing design.

Are custom products returnable or refundable?

Custom-made products are made to your approved design and are non-refundable once production begins. If the finished product does not match the approved mock-up due to a production error on our end, we will arrange a replacement or refund.

Does Patch&Bagel accept purchase orders and issue invoices?

Yes, for company, school and government procurement teams. Include your PO number when you request a quote and it will be referenced on the invoice. Payment terms are agreed case by case - email jessica@patchandbagel.com. For Singapore public-sector buyers, Patch&Bagel is registered on GeBIZ and Vendors@Gov.

Is Patch&Bagel registered on GeBIZ and Vendors@Gov?

Yes. Patch&Bagel is a registered supplier on GeBIZ, the Singapore Government's e-procurement portal, so ministries, statutory boards, schools and other public-sector agencies can buy custom patches and enamel pins through their usual quotation or tender process. Patch&Bagel is also registered on Vendors@Gov, so invoices are submitted and settled electronically. Our UEN is T22LL1167G. Send your quotation or tender reference to jessica@patchandbagel.com.

Who pays import duties and customs charges?

Shipping is free worldwide from Singapore on every order. Any import duties, customs charges, or local taxes applied by the destination country are payable by the customer, and are not included in the quoted price.

How do I place an order?

Send your design, size, quantity and backing preference via WhatsApp (+65 8925 9422) or email. Patch&Bagel replies with a quote, usually within 1 business day, and a payment link. Payment confirms your order; your free digital mock-up follows, and production begins once you approve it.

Why choose Patch&Bagel?

We are a specialist patch maker, not a general merchandise supplier. Everything is made to order with a free digital proof, free unlimited revisions and free worldwide shipping. Trusted since 2017 by military and uniformed units, schools, clubs, sports teams, brands and 1,000+ customers, including Singapore Airlines, APEC and The Straits Times.

Ready to start? Get an instant quote or WhatsApp +65 8925 9422 / email jessica@patchandbagel.com.

Last updated: 19 October 2026