FAQ

WE HOPE OUR FAQ ANSWERS YOUR QUESTION. IF IT DOES NOT:

Reach us directly via email, Instagram or Whatsapp:

IG: @patchandbagel

WA only: +65 8925 9422

jessica@patchandbagel.com

CONTACT FORM

FAQ - Custom Patches

Find answers to common questions about our custom patches

  • We offer custom embroidered, PVC and tufted/chenille patches suitable for branding, uniforms, events and merchandise.


  • Our MOQ typically starts from 10 for embroidery and 50 pieces for pvc and tufted, price list is in description.


  • Pricing for patches within 9cm is in description, with embroidery from $2-10 per piece. Prices get lower as order quantities increase. Share your design and requirements for an accurate quote.


  • Production usually takes 10–15 working days after mock-up approval. Bulk orders may take slightly longer.


  • Yes. We provide a digital mock-up for approval before manufacturing begins.


  • PNG, JPEG, AI or PDF files are accepted. You can also send specific color codes in Pantone CC code for best accuracy,



  • We offer iron-on and Velcro backing as the most common options. We can also do no-backing, safety pin & stick-on.


  • Yes. Size, shape, colours and borders are fully customisable.


  • Yes, we ship free worldwide with tracking.


  • Send us your design, size and quantity either via email - jessica@patchandbagel.com or instagram @patchandbagel. We’ll provide a quote and guide you through the process.

FAQ - Custom Gifts

Find answers to common questions about our custom gifts

  • We specialise in custom patches (embroidery, PVC & tufted). We also custom tote bags, enamel pins, magnets, rugs and corporate gift sets.

  • Share your design, quantity and size via our contact form or email jessica@patchandbagel.com. We’ll provide a quote before you place an order.

  • Yes. We work with companies in Singapore, Australia, US and worldwide for corporate gifting, events, trade shows and bulk orders.

  • MOQ varies by product. Custom patches usually start from 10 pcs, tote bags from 30 pcs, and pins from 50 pcs.

  • Most items take 10–15 days after mock-up approval to ship. Bulk orders may require more time.

  • We provide a digital mock-up for approval before manufacturing begins. We can also take picture of the first product out.

  • Yes. Pricing decreases with quantity. Share your estimated order size for an accurate quote.

  • Yes, we ship worldwide with tracking. Shipping is free above $62 USD which most custom orders qualify for.

  • Yes. Reorders are fast since molds and templates are already created.

  • Custom items are not refundable after approval, but we’ll assist with any manufacturing issues.


  • Yes, we offer iron-on, sew-on and velcro options.


  • We deliver high-quality custom products, transparent pricing, fast support and worldwide shipping—trusted by individuals and businesses.

Unique Gifts - for grown-ups who've everything

FAQ - Unique Gifts

Find answers to common questions about our unique gifts

  • Our current collection offers mushroom lamps, capybara toys, quirky rugs, wall lights, décor items and novelty pieces. Products are updated monthly.

  • The products are updated monthly.

  • Mushroom lamps, capybara rugs, quirky night lights and embroidered patches (which belongs to custom gifts).

  • Yes, we ship worldwide with tracked delivery. Free shipping above $62 USD or currency equivalent.

  • Most fall between $30 and $100, depending on size and material.


  • Yes. Our uncommon, off-beat items are designed exactly for hard-to-shop-for adults.

  • Yes. Pricing decreases with quantity. For bulk purchases, share your estimated order size via our contact form for an accurate quote.

  • Yes. Our rugs, lights and aesthetic décor pieces are perfect for home styling.

  • Yes. Look out for Christmas, Valentine’s Day, and mid-year gifting drops. Follow us on Instagram for latest product news.

  • We specialise in quirky, well-crafted gifts that stand out, perfect for grown-ups who want something meaningful, fun and modern.